West Coast Dumpsters (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.westcoastdumpsters.com (“Website”) or use our dumpster rental services (“Services”).
By using our Website or Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Information You Provide to Us
When you engage with our Website or Services, you may provide:
- Name
- Phone number
- Email address
- Billing and payment information
- Service address
- Details related to your rental order
- Messages or inquiries sent through our forms or email
1.2 Automatically Collected Information
When you browse our Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent
- Cookies and tracking technologies
- Referral URLs
This helps us improve Website performance, security, and user experience.
1.3 Cookies and Tracking Tools
We use cookies and similar technologies to:
- Remember your preferences
- Improve Website functionality
- Analyze performance and traffic
- Support marketing and advertising
You may disable cookies through your browser settings, but some Website features may not function properly.
2. How We Use Your Information
We use collected information to:
- Process and manage dumpster rental orders
- Communicate with you about your delivery, pickup, or scheduling
- Improve customer service
- Respond to questions or support requests
- Improve Website functionality and performance
- Send updates, promotions, or service messages (you may opt out at any time)
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information only with:
3.1 Service Providers
Third-party partners who help us:
- Process payments
- Deliver and pick up dumpsters
- Provide Website hosting or security
- Support business operations
These parties are required to protect your information.
3.2 Legal Requirements
We may disclose information if required to:
- Comply with laws or legal processes
- Respond to lawful requests from government agencies
- Protect our rights, property, or safety
- Prevent fraud or misuse of our Services
4. Payment Security
All payments are processed by secure, PCI-compliant third-party processors.
We do not store complete credit card information on our servers.
5. Data Retention
We retain personal information only as long as necessary to:
- Complete your service
- Meet legal, tax, and accounting obligations
- Resolve disputes or enforce agreements
Afterward, information is securely deleted or anonymized.
6. Protecting Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online transmission is 100 percent secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access personal information we hold
- Update or correct your information
- Request deletion of your information
- Opt out of marketing messages
- Restrict certain data uses
To make a request, contact us at the email below.
8. Links to Third-Party Websites
Our Website may link to external sites.
We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our Website and Services are not intended for children under 13.
We do not knowingly collect information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with a new “Last Updated” date.
Your continued use of the Website means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, contact:
West Coast Dumpsters
941-599-3133